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1/5/15 |
HELP US TO HELP YOU with this slick TOOL TIP!
Ever had a technical issue that you wish you could record so your IT Helpdesk can witness what you keep seeing? You can with the "Record Steps to Reproduce a Problem" feature available in Windows 7. This nifty tool goes beyond a simple screenshot and actually records the onscreen actions to help the IT department diagnose the issue. Here's how to use the feature:
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9/19/14 |
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9/17/13 |
On your keyboard, there's a difference between the Backspace and Del keys. Press Backspace to delete the typed character to the left of the blinking insertion-point cursor, as usual. Pressing Del, however, removes the character to its right. | |
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4/28/14 |
If a blue underlined link shows up in an email message or Word document, you can mouse over it without clicking to see what website it plans to open. | |
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11/10/15 |
Need a different type of desktop calculator for your work? Below are keyboard shortcuts to get to four different calculator modes. Press ALT + 1 to switch to Standard mode Press ALT + 2 to switch to Scientific mode Press ALT + 3 to switch to Programmer mode Press ALT + 4 to switch to Statistics mode | |
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1/20/14 |
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9/19/14 |
Be sure to empty your computer's trash bin on a regular basis - something like one a week or once a month. Even though you've deleted the document you no longer wanted from its previous location, it is still being stored (and taking up space) in your Trash Bin. Just remember to double check the Trash Bin before emptying it. | |
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11/13/13 |
Make sure you create really strong passwords. Hackers and online thieves are getting smarter and smarter these days so make sure your passwords are longer and a hard-to-guess mix of numbers, letters, symbols ... with no personal ties.
Make sure that all employees at your organization have secure passwords. Ensure they are not using passwords with personal ties, like a pet or child's name or anything super simple like 123456 or password. Change passwords regularly - the norm in the IT world is every 90 days. Here are a few examples:
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3/18/14 |
When using a laptop for an extended period of time, make sure there is ample ventilation as the systems run. Using a laptop on your lap or on top of a blanket, protecting your legs from the hot laptop bottom, inhibits the ventilation the laptop needs and can cause your machine to overheat. Not Good! Opt for a lap desk or a laptop cooling pad that doesn't conduct heat or block the laptop vents. | |
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4/28/14 |
Keep your desktop clean. And we aren't talking just about your actual, physical desk workspace (which you should keep that clean too). Keep your computer's desktop clean and organized. Use desktop folders to store files (whether permanent or temporary) or use an application like Fences (Microsoft) to keep an organized work area. |