Knowledge Base

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Article title	Date posted
Advanced Dictionary in Microsoft 2016	1/12/16
Office’s new Smart Lookup feature provides you with contextual information about words and phrases you need to know more about. Select a word or phrase (in Word, PowerPoint, or any other Office application) and the sidebar opens at the right side with details about the select text from various sources, including Wikipedia.
Translator Add-In in Microsoft Word	1/12/16
If you work with bilingual clients, or simply want to quickly translate some text into another language, it normally involves a lot of copying and pasting from Word to an internet browser and back again. The Translator add-in cuts out the middle man, and lets you perform translations in over 40 languages right there in Word. While we can’t always vouch for the accuracy of the translations, it can at least help you get the gist of the message. Price: Free
Journal Folder in Microsoft Outlook	1/12/16
Outlook still utilizes that Journal folder, however it is not readily available. Meaning it doesn’t show up in the Navigation Pane as it used to. To have access to the folder, you can click on the dots next to the Tasks tab in the Navigation Pane and then click on Folders. This opens all folders available, where you should also be able to find the Journal one. Alternatively, you can still use the CTRL+8 keys to gain instant access to the Journal folder.
Windows Calculator Modes	11/10/15
Need a different type of desktop calculator for your work? Below are keyboard shortcuts to get to four different calculator modes. Press ALT + 1 to switch to Standard mode Press ALT + 2 to switch to Scientific mode Press ALT + 3 to switch to Programmer mode Press ALT + 4 to switch to Statistics mode
Customize Message Preview in Outlook	11/10/15
Outlook 2013’s default way of displaying a message is by showing only one line under the headline. While you can include settings for this aspect in your inbox view mode, there is also one other way to do it much quicker. Simply go to View – right under the tab you will see Message Preview, where you can scroll down to 1 line, 2 lines of 3 lines. You can also turn this preview off in case you don’t need to see the content of the email before opening it.
Choose when you want an email to be marked as read	11/10/15
You already know that after keeping one email open for a while or moving up and down in your inbox can make certain emails appear as read, while others are still unread. This also changes the color they’re marked with, which can get confusing when you mistakenly marked an email as read, although you didn’t have time to go through it just yet. To avoid such situations, you can go to File, then choose the Options tab and click on Mail. To your right, you will see a Reading Pane checkbox that you should click on to view the various options. You can choose to check and uncheck any of them, as well as change the number of seconds before marking an email as read. Once you’re done customizing, click OK to save your options.
Create a Custom Email Signature in Outlook	10/26/15
It’s easier than ever to create a personalized signature with Outlook 2013. All you have to do is go to File and choose Options, then Mail and click on the Signatures tab you see to your right. This feature allows you to add as many signatures as you need – you simply click on New to add a name for your new signature and then write down everything you want to be included in the signature: your name, your position, your company, postal address, phone number, etc.
Check your calendar without leaving your email	10/26/15
Multi-tasking is now a lot easier with Outlook 2013. There’s no need to leave your email in order to check the calendar for appointments. And to make it even more interesting, you can also take a quick look at your Tasks and Contacts while editing the email. In order to see your calendar, you simply move your cursor over the Calendar at the bottom and a smaller version of it will pop up next to your email. You can click through the various dates to see appointments just the same way as you can open a pop-up Tasks or People window by moving the cursor over these features.
You might want to turn off this new iOS 9 setting if you don't have unlimited data	10/15/15
In September, Apple released its latest mobile operating system, iOS 9, which has some great new features like Apple News, better battery life, and split-screen multitasking. But a new feature, called Wi-Fi Assist, may be chomping through your data plans without your knowledge. The new setting is automatically turned on when a phone is updated to the new OS. It attempts to ensure that users don’t experience any buffering when on a weak WiFi signal. The iPhone will detect when a WiFi signal lacks strength, and switch over to a cellular connection. This feature is great if you are stuck in a place that is near wi-fi, like right outside your home or business or in a coffeehouse with a lot of users on the wi-fi. But there is a cost: The switch to cellular could mean you’re using more data from your monthly plan - with the potential of significantly more than you are used to using. If you’re on a monthly fixed data wireless plan, it might be worth checking to see if your data consumption has risen. Keep in mind how much data you tend to use on a monthly basis and compare that to your usage since upgrading to iOS 9. Head to Settings > Cellular to see your data tally, and scroll to the bottom to see if Wi-Fi Assist is on. This new features isn't a bug. Apple is aware that it is an "issue". Switching the setting to the off mode should bring your consumption back in line with your normal usage.
Print Only a Selection from Website	8/17/15
To print only a selection of something on a website, highlight the content you want to print and click the Print icon. When the Printer dialog window opens, choose Selection under Page Range options.

Article title	Date posted
Count the Total Number of Incoming Emails Per Day in Outlook	8/14/15
How many emails do you think you receive per day? 100? 200? Curious to know exactly how many emails you are receiving each day ... Well find out using this little tip! 1. In Outlook, right-click the Search Folders under the email account that you want to count the total incoming emails per day. Then click the New Search Folder. 2. In the New Search Folder dialog, scroll down to the bottom and then click Create a custom Search Folder under Custom. Then click Choose button. 3. When the Custom Search Folder dialog pops up, Name it and then click the Criteria button. 4. In the Search Folder Criteria dialog, under Messages tab, separately select received and Today from the Time drop-down list. Then click OK. 5. When it returns to the Custom Search Folder dialog, click the Browse button. 6. In the Select Folder(s) dialog, select the folder you want to count the total emails per day, and uncheck the Search subfolders box. Then click OK button. 7. The click OK twice in the following two dialogs. 8. Right-click the new search folder you have just created, then select Properties from the right-click menu. 9. In the following dialog, check Show total numbers of items box, and then click OK. Now copies of the incoming email messages will be saved to this search folder per day. When a new day comes, the search folder will automatically remove all the old messages and start counting the new days email messages.
New Tool - Record Steps to Reproduce a Problem	1/5/15
HELP US TO HELP YOU with this slick TOOL TIP! Ever had a technical issue that you wish you could record so your IT Helpdesk can witness what you keep seeing? You can with the "Record Steps to Reproduce a Problem" feature available in Windows 7. This nifty tool goes beyond a simple screenshot and actually records the onscreen actions to help the IT department diagnose the issue. Here's how to use the feature: Using the SEARCH feature in Windows 7 (available from the START Windows button in the bottom left corner of your screen), type in: Record Steps to Reproduce a Problem Click the link that displays will launch the application and put the control panel windows on your screen (see the screenshot below). Click Start Record and then click through the process to recreate the error you are having. When finished, hit Stop Record and a Save As window will pop open. Save the file (MHTML format i.e. web page format) and then send the recording as an email attachment to your IT Helpdesk.
Lock Windows Quickly	9/19/14
It's always a good idea to lock your computer before your step away. Going to lunch? Into a meeting? To the restroom? To lock Windows quickly, simply press the Windows Logo key (the flag) + L. Locking your computer should become a habit, at the office and especially in public locations like a cafe or restaurant.
See website links in email message	4/28/14
If a blue underlined link shows up in an email message or Word document, you can mouse over it without clicking to see what website it plans to open.
Use Google Translator to translate web sites and text	10/8/13
At translate.google.com, you can choose languages you want to translate from and to. Then you paste in some copied text (or the address of a Web site). In a flash, the text is translated - roughly, to be sure, but at no charge.
Microsoft Office 2013 Tips and Tricks	9/10/13
General Office 2013 Tips Zoom with your fingers - Using a fancy touchscreen laptop or tablet with Office 2013? Use two fingers to zoom in or out of any document, just like on your smartphone. Remove the Start screen - When launched, the Office 2013 apps show a dynamic Start screen by default. To see a blank new document instead, select File and Options, then untick the Start screen option on the General tab. Word 2013 Tips Embed videos - Load in online video clips from YouTube and elsewhere using the new Online Video button under the Insert tab. Edit PDFs - Fully fledged PDF editing finally arrives with Word 2013, though you might lose some layout settings. Edited documents can be saved as PDF or DOCX files. Excel 2013 Tips See key tips - Press Alt to see letters appear over every entry on the ribbon menu - tap the relevant key to activate the option. Filter by timeline - Excel 2013 enables you to quickly create timeline filters for any date column in a pivot table or chart (the option is under the PivotTable Tools tab).
Backspace VS Delete Keys	9/17/13
On your keyboard, there's a difference between the Backspace and Del keys. Press Backspace to delete the typed character to the left of the blinking insertion-point cursor, as usual. Pressing Del, however, removes the character to its right.
Keyboard Shortcuts for Microsoft Outlook	11/18/14
CTRL + F: Forward an email. Click on the email you wish to forward, press the Control (CTRL) button and the letter F to forward the message. CTRL + Shift + G: Flag message for follow up. Click on the email you wish to set a follow up, press the Control (CTRL) button, the SHIFT button and the letter G to set the follow up. CTRL + Shift + M: Open a new Message. When in your inbox or any email folder (not calendar or tasks), press the Control (CTRL) button, the SHIFT button and the letter M to create a new email message. CTRL + Shift + K: Open a new Task. At any time when in Outlook, press the Control (CTRL) button, the SHIFT button and the letter K to create a new task. CTRL + Shift + A: Open a new Calendar Appointment. At any time when in Outlook, press the Control (CTRL) button, the SHIFT button and the letter A to create a calendar appointment. CTRL + Shift + Q: Open a new Meeting Request. At any time when in Outlook, press the Control (CTRL) button, the SHIFT button and the letter Q to create a new meeting request.
Voice Search on Google Desktop	7/11/13
Google has a new feature -- And it's pretty neat! You can now verbally speak to Google on your desktop using the Chrome browser and get search results. Hear's how it works: Download and install the Google Chrome browser Open Google Chrome and go to www.google.com Click the mic in the search bar and allow Voice Search to use the mic on your PC Start talking! Click here to watch the informational video on Google Voice Search.
How to Set Advanced Document Properties in Word	8/14/15
Microsoft Word allows a user to store several types of advanced properties related to your document. Some of these properties are displayed on the "Info" screen and you can change these properties. Microsoft Office 2013 was used in this demonstration. To access the dialog box that allows you to change the properties for the currently open document, click the “File” tab. By default, the “Info” screen should display. If not, click “Info” at the top of the list of items on the left. On the right side of the “Info” screen, click “Properties” and select “Advanced Properties” from the drop-down list. A dialog box displays with the file name (without the file extension) on the title bar, showing you information about your document. To access the properties you can change, click the “Summary” tab. Enter properties on the “Summary” tab such as “Title,” “Author,” “Company,” and “Keywords.” Keywords are also called tags and can be used to categorize and find your document more easily. You are returned to the “Info” screen and the advanced properties you entered display. The keywords you entered are displayed as “Tags.” You can also display and change the advanced properties in a “Document Information Panel” above the document. To show the panel, click “Properties” on the “Info” screen and select “Show Document Panel.” You are automatically returned to your document where the “Document Information Panel” displays below the ribbon. For each property, there’s an edit box displaying the current value for the property and allowing you to change the values. You can also use the “Document Properties” button on the panel to access the properties dialog you can also use to edit the properties and view other information. To close the panel, click the “X” button in the upper-right corner of the panel. Tip courtesy of How-To Geek.

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